FAQ

May 4, 2026

Frequently Asked Questions

🛒 Orders & Payment

How do I place an order?
Browse our collection, choose your preferred size and color, then click Add to Cart. Proceed to checkout and follow the instructions to complete your purchase.

What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options shown at checkout.

Can I cancel or change my order?
Orders can only be modified or canceled shortly after being placed. Please contact our support team as soon as possible.

🚚 Shipping & Delivery

Do you ship internationally?
Yes, we ship to selected international destinations. Shipping availability and costs are calculated at checkout.

How long does shipping take?

Domestic: 3–7 business days
International: 7–21 business days

How can I track my order?
Once your order ships, you’ll receive a tracking number via email.

🔄 Returns & Exchanges

What is your return policy?
Returns are accepted within 14 days of delivery. Items must be unworn, unwashed, and returned with original tags.

How do I request a return or exchange?
Contact our customer support with your order number and reason for return. We’ll assist you step by step.

Are return shipping fees refundable?
Return shipping fees are non-refundable unless the item is defective or incorrect.

👕 Products & Sizing

How do I choose the right size?
Please refer to the Size Guide on each product page. If you’re between sizes, we recommend sizing up.

Will the product color look exactly like the photos?
We strive for accurate color representation, but slight variations may occur due to lighting and screen settings.

👤 Account & Support

Do I need an account to place an order?
No, guest checkout is available. Creating an account helps you track orders and save your details for faster checkout.

How can I contact customer support?
Reach us via email or the Contact Us page. We usually respond within 24 business hours.